Karen Giles

Karen has extensive experience in designing and delivering change strategies and programmes in large, complex businesses. With deep expertise in business transformation, organisation design, development and employee engagement, she joins the dots between longer-term vision and the full breadth of organisational change required (in processes, technology and leadership) to bring customers new and better experiences that drive growth.

With over twenty years in leadership, OD, business strategy and transformation, she has successfully navigated organisations through a variety of transformational contexts including M&A, integration, business reinvention and across business functions. She has extensive experience in the Global Financial Services and Communications sectors (including EMEA, US, Asia) at the leading edge of IT-enabled customer experience transformation. Recognised for bridging the gap between strategy and operational reality, Karen leads with business insight and trusted relationships at all levels to bring clarity to complexity and belief (conviction) in the way forward. Go to GC Partner