WHAT IS IT?
Today, virtual enterprises, networks and new processes challenge established players and exert pressure on existing business models. The willingness to change and a mature transformation capability within the organisation are crucial aspects for sustainable success.
Detecon has long-standing experience in developing, planning and implementing digital transformation projects. With proven methodologies and best practices, Detecon is offering its transformation support addressing all aspects and requirements for all kinds of transformations from smaller projects up to large programs, i.e. Restructuring Programs, Efficiency Projects, Turnaround Management and Change Management.
Growth & Efficiency
Maturing markets, internationalization of operations and the shift towards NGN require organizational changes for future growth and efficiency:
• Customer demand for innovative and tailored services as well as products characterize maturing markets.
• Competitive markets empower customers demanding excellent service provisioning
• Pressure on the revenue side requires cost efficiency and higher employee motivation to ensure profitability.
• Extended international operations create potential inefficiencies caused by redundant or overlapping functions.
Hard and Soft Facts
When managing a transformation, both hard facts and soft facts have to be taken into account to mitigate risks and ensure implementation.
This requires a clear strategy, defined measures, strategic communication, and the management of stakeholder’s interests along with the development of capabilities and tools within the organization.
-> Improve customer orientation and product development by a market-oriented and efficient SalesCo & ServCo structures and processes.
-> Create customer-oriented processes and an organization that ensure in-time service provisioning to minimize churn.
-> Build structures and processes with clear task ownership, interfaces and adequate people and resource development.
-> Ensure realization of economies of scale by well-defined Group and OpCo responsibilities, tasks and cooperation.
Our Testimonials
“During the project implementation all milestones were achieved in due time, thus the agreed objectives were fully met. McDonald’s appreciated the recommendations provided by the Detecon team for further reflection workshops for the assigned mentors in the near future to ensure success.
The team proved its ability to flexibly adapt to our requirements and the project’s needs.We are pleased to recommend Detecon as reliable and value adding partner.”
Sechaba Motsieloa, Corporate Affairs Director, MacDonalds South Africa
“Detecon’s services were highly professional and of the highest quality at all times. The results achieved were in full accordance with our expectations. The team proved its capability to adapt to our organizational requirements.”
Phuti Mahanyele, Chief Executive Officer, Shanduka Group
“The project reported directly to the top management (CEO and Management Committee)of Digital Division with the undersigned as the responsible overall project manager of the M2M/ DigitalDivision unit. Detecon conducted the work to our utmost satisfaction. Through the professional management of the Detecon team within and beyond their work streams, the project was highly successful and ensured that all relevant stakeholders’ were aligned and their requirements managed. This was a key success factor for the project to meet the tight six months transformation deadline.
We are happy to confirm Detecon as the preferred consultancy to support us. Without limitation, we can recommend Detecon as a highly professional consultancy.”
Johannes Kaumanns, VP M2M -Strategy & Business Development
“Progresif appreciates and agrees with the recommendations provided by the Detecon team for a possible organizational structure of NMP, as well as the necessary roles, headcount and allocation of NMP staff.
The delivered assessment reports were acknowledged as critical for further decisions with regard to personnel and their development.We are pleased to recommend Detecon as a reliable and value-adding partner.”
Paul Hyde, CEO, Progresif
The Detecon team has worked closely with members of the respective teams and critical C-level stakeholders within AIG.
The results achieved have been in accordance to our expectations. The team proved its ability to flexibly adapt to our requirements and Project needs and executed activities that went beyond the originally designed scope of work.
David Ngobeni, CEO, Alpha Investment Group
“We look forward to developing our relationship with Detecon and their further participation in projects to meet the ongoing requirements of Coca-Cola Shanduka Beverages.”
Matshela Seshibe, Managing Director, CCSB
