WHAT IS IT?
A remotely delivered programme to maintain your operation by building & managing a distributed workforce.
- Five 75-minute learning sessions
- A modular approach
- Short sharp, instantly applicable principles
- Bite size modules
- Quick to apply
- All Powered by The GC Index®
Why is it important?
Remote teams are fundamentally different to co-located teams, yet many organisations think that they will operate and be as effective as their office-based counterparts.
Remote teams present some obvious, and less obvious, challenges such as:
- Interactions become task focussed and social connection decreases
- Scheduled communication replaces casual conversation
- Formal reporting diminishes informal collaboration
- Messaging becomes misunderstood due to a lack of intonation and body language
- Once office-based team members, used to collaborating and interacting, start to feel isolated
- For example: people whose propensity is towards creativity find it hard to see things through to completion
Our ‘leading remote teams’ programme is a remotely delivered, modular training approach designed to give your leaders an easy to implement management methodology for their distributed teams.
We have a four-step model for leading teams remotely, which deals with these issues. All of this is powered by The GC Index – a powerful Organimetric (Organisation-Metric) which empowers leaders to understand how to get the best from their people when the situation calls for a change in the way we need to work.
How does it work?
Session 1: An Overview
Preceded by an off-line audio introduction, this module introduces participants to the general challenges of remote team working and a framework for success.
Session 2: Set
Participants are guided through the core components of the Set phase and are encouraged to establish effective goals and rules of engagement for their geographically spread colleagues.
Session 3: Structure
Success is not generally an accident waiting to happen; effective Leadership Systems and adopting the right approach to standardisation leads a team to achievement of their key goals and objectives
Session 4: Share
Access to up to date performance information encourages self-direction of the team enabling collaboration and problem-solving in a proactive and engaging way. Occasional staff rotation might further enhance the team’s overall performance.
Session 5: Socialise
Geographical separation often stifles the casual conversations and social interaction that co-located teams benefit from. How do you set up “the virtual water cooler” to replace what naturally occurs in an office environment?
In addition to the sessions:
Leaders benefit from one-to-one and peer group remote coaching support. These coaching interventions will take place between sessions and after completion to help the leader to effectively apply the principles of cross-location working. Five interventions over 2 weeks will help ensure the remote team is established with the right strategy both in place and operating.
Key Benefits
Through our bite-sized remote team leadership solution, managers will be more able to:
- Maintain and build social connection within the team whilst remaining task focussed
- Establish and support casual conversation that otherwise doesn’t happen
- Increase inter-colleague, intra-team and inter-team interaction and collaboration
- Minimise misunderstanding through carefully planned communication
- Enable effectiveness through whole team leadership
Our Testimonials
“I love working with Gobeyond Partners because they provide really interactive, exciting and thoughtful training that energises our staff to provide industry leading customer experience. I’ve always found them to be receptive to our needs and very easy to deal with.”
Chris Warren, EDF UK Customers Division
